Data Policy
Last updated: January 1, 2025
🛡️ Our Data Philosophy: We collect minimal data, protect everything we do collect, and delete data as soon as possible. Your privacy isn't negotiable.
| Data Type | Purpose | Retention | Protection |
|---|---|---|---|
| Voice Messages | Enable voice-based conversations | 24 hours maximum | End-to-end encrypted |
| Voice Patterns | Matching algorithm (no content) | While account active | Anonymized & encrypted |
| Landmark Location | Local matching within 5km radius | While location enabled | Approximate only, no GPS |
| Profile Info | Basic matching preferences | While account active | Minimal & encrypted |
| Usage Analytics | App improvement (anonymous) | 90 days maximum | Aggregated & anonymized |
Different types of data have different retention periods based on their purpose and your privacy needs:
Encryption: All data is encrypted both in transit and at rest using industry-standard AES-256 encryption.
Zero-Knowledge Architecture: Our servers cannot decrypt your private voice conversations.
Minimal Collection: We only collect data that's absolutely necessary for the app to function.
Automatic Deletion: Built-in data lifecycle management ensures old data is automatically removed.
Access Controls: Strict employee access controls and audit logs for all data access.
• Your exact GPS location or real-time movements
• Photos, videos, or any visual content
• Social media connections or contact lists
• Browsing history or other app usage
• Financial information or payment details
• Voice message content (only patterns for matching)
We never sell, rent, or share your personal data with third parties for advertising or marketing purposes. Period.
Service Providers: We work with carefully vetted service providers (cloud hosting, analytics) who are contractually bound to protect your data and cannot use it for their own purposes.
Legal Requirements: We may disclose data only when legally required by valid court orders, while challenging overbroad requests and notifying users when legally permitted.
Safety: In cases of imminent harm or illegal activity, we may share necessary information with law enforcement.
Access: Request a copy of all data we have about you
Correction: Update or correct any inaccurate information
Deletion: Permanent deletion of your account and all associated data
Portability: Export your data in a machine-readable format
Objection: Opt out of any data processing you don't agree with
Your data is processed in secure data centers in the United States. If you're located outside the US, your data may be transferred internationally. We ensure all international transfers comply with applicable privacy laws including GDPR adequacy requirements.
Voicle complies with:
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• Regional data protection laws where applicable
In the unlikely event of a data breach, we will:
• Detect and contain the breach within 24 hours
• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Provide detailed information about what data was affected
• Implement additional security measures to prevent future breaches
We'll notify you of any material changes to this policy through the app and email. Your continued use after notification constitutes acceptance of the updated policy.
Data Protection Officer: privacy@voicle.com
Data Requests: data-requests@voicle.com
Security Issues: security@voicle.com